Paola | Women's Extra Long Coat with Wide Collar
SALE UPDATE: 10% with 2, 15% with 4, 20% with 7, 25% with 10+
FREE INSURED SHIPPING
30-DAY RETURN POLICY
A bold coat, designed for those who want to combine style and presence in a single, flawless silhouette. The long line naturally slims the figure, while the structured details and wide collar create a play of proportions that enhances every movement. Ideal for winter walks, evening outings, or moments when you want to stand out with elegance, this piece exudes confident and timeless elegance, enveloping every look in an aura of authentic charm.
Shipping and returns
Orders are processed within 1-2 business days and delivered worldwide within 5-8 business days .
Shipping is free , with no minimum purchase.
Total delivery time: 6-10 working days.
You have 30 days from receipt to return an item. It must be unworn , with the original tags attached, and in its original packaging .
Returns must first be validated by our customer service at: info@luciavelluto.com
The return label is the responsibility of the customer.
Our customer service is available Monday to Friday, 9:00 am to 5:00 pm (CET).
❗️We recommend ordering in advance. During this high-demand period, delivery times may be slightly longer. Please take this into account when purchasing.❗️
Size Guide
Our items are made to standard sizes.
For a more comfortable and flattering fit, we recommend choosing one size up .
For some models, you will find detailed sizing information: click on “Size Guide” above the available options.
Maintenance Guide
We strongly recommend hand washing all our products. If you use the washing machine, be sure to select the "Hand Wash" cycle to avoid shrinkage or deterioration of our high-quality materials.
Air dry only.
Payment Methods
We accept the following secure payment methods:
- Credit card (Visa, Maestro, MasterCard, American Express)
- Apple Pay
- Shop Pay
- Google Pay
- PayPal
- Revolut Pay
Your payment information is encrypted and handled securely.
Choose the options
Do you need help?
Frequently Asked Questions
Payments and Security
We accept the following secure payment methods: Visa, MasterCard, Maestro, American Express, Apple Pay, Google Pay, Shop Pay Paypal and Revolut Pay. All payments are processed through Shopify and protected by SSL encryption.
Shipping and Tracking
Processing: 1–2 business days
Delivery: 5–8 working days
Estimated total time: 6–10 business days from order confirmation.
❗️We recommend ordering in advance. During this high-demand period, delivery times may be slightly longer. Please take this into account when purchasing.❗️
After shipping, you will receive an email with your tracking number, or you can use the “Track My Order” page.
Yes, shipping is free on all orders, with no minimum order value.
If you don't receive your order within 15 business days of shipping, please contact us at info@luciavelluto.com to initiate an investigation.
Returns, Refunds and Cancellations
You have 30 days from receipt to request a return. Items must be unworn, unused, with tags and original packaging. Proof of purchase is required. The return must be approved before shipping.
No, the cost and organization of the return shipment are the responsibility of the customer.
After the return is inspected, the approved refund will be processed within 10 business days to the original payment method.
International Logistics Center:
Recipient: Molly
No. 439 Huancheng North Road, Jiangbei District, Ningbo, Zhejiang, 315000
We are working to activate a European return address.
A world of its own
A universe of elegance, curated for you
Refined Simplicity, Clean Lines, Sensory Fabrics — The Lucia Velluto boutique embodies the understated elegance of our collections.
