Shipping policy

We cover the shipping costs! We offer discounts and promotions throughout the year, so stay tuned for exclusive offers.

Processing time: 1 - 2 working days
Shipping time: 5 - 8 working days

Total delivery time is generally between 6 and 10 working days, depending on your country of residence, from the moment your order leaves our warehouse. We ship worldwide. Please note: for some destinations, delivery may take longer.

Place an order for items available before 11:00 p.m. (GMT)

and it will be processed within the next working day. Orders placed on weekends or public holidays will be processed on the next working day.

6-10 days delivery = 1 or 2 days processing + 5 or 8 days delivery

Free shipping | Track your order

Contact Information

Company name: Kanu E-commerce

Site name: Lucia Velluto

Phone number: +31 6 87311394‬

Email: Info@luciavelluto.com

Company address: Ringvaert 29, 5171MT, Kaatsheuvel, Netherlands

VAT number: NL004841953B37

Chamber of Commerce registration number: 90801075

Our customer service is available Monday to Friday, from 09:00 to 17:00 (GMT) We commit to responding to and resolving any questions or issues within 24 hours.

Delivery worldwide

Free shipping worldwide on all orders

Easy returns and exchanges

30-day return period for a full refund

Dedicated customer service

Our team is available from Monday to Friday, from 9:00 to 17:00 (GMT)

Secure payments

All transactions are protected by 256-bit SSL encryption