Shipping Policy

We'll cover shipping costs! We offer discounts and promotions throughout the year, so stay tuned for exclusive offers.

Processing time: 1 - 2 business days
Shipping Time: 4 - 6 working days

Total delivery time is generally between 5 and 8 business days , depending on your country of residence, from the moment your order leaves our warehouse. We ship worldwide. Please note: delivery may take longer for some destinations.

Place an order for items in stock before 11:00 PM (CET)

and will be processed within the next business day. Orders placed on weekends or holidays will be processed on the next available business day.

5-8 days of receipt = 1 or 2 days of processing + 4 or 6 days of delivery

Free Shipping | Track Your Order

Contact Information

Company name: Kanu E-commerce

Site Name: Lucia Velluto

Telephone number: +31 6 87311394

Email: Info@luciavelluto.com

Company address: Ringvaert 29, 5171MT, Kaatsheuvel, Netherlands

VAT number: NL004841953B37

Chamber of Commerce registration number: 90801075

Our customer service is available from Monday to Friday, from 9am to 5pm. 9:00am to 5:00pm (CET) We are committed to answering and resolving any questions or issues within 24 hours.

Worldwide delivery

Free worldwide shipping on all orders

Easy returns and exchanges

30-day return period for a full refund

Dedicated customer service

Our team is available Monday to Friday, 9:00 am to 5:00 pm (CET)

Secure payments

All transactions are protected by 256-bit SSL encryption.