Payment Policy
Safe and Transparent Payments
We are committed to providing you with a seamless, safe, and transparent shopping experience.
Cash
All transactions on our site are processed in EUR (euro). Prices displayed include VAT where applicable.
Payment Security
All payments on luciavelluto.com are processed through Shopify Payments, a secure system that uses 256-bit SSL encryption. No bank details are stored or viewed by Lucia Velluto.
Accepted Payment Methods
At checkout, you can choose from the following payment methods:
- Visa
- MasterCard
- Master
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
Secure Transactions
All transactions are protected by advanced anti-fraud protocols. In the event of suspicious activity, we reserve the right to conduct additional checks or cancel the order for security reasons.
Billing
You will receive an order confirmation email immediately after purchase. If you would like a VAT-inclusive invoice, please contact us after placing your order with your complete tax information.
Contact Information
Company name: Kanu E-commerce
Site Name: Lucia Velluto
Telephone number: +31 6 87311394
Email: Info@luciavelluto.com
Company address: Ringvaert 29, 5171MT, Kaatsheuvel, Netherlands
VAT number: NL004841953B37
Chamber of Commerce registration number: 90801075
Our customer service is available from Monday to Friday, from 9am to 5pm. 9:00am to 5:00pm (CET) We are committed to answering and resolving any questions or issues within 24 hours.